Privacy Policy

At Refub Tech, we value your trust and take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with us, such as when you visit our website, make a purchase, or contact us for support.

By using our website or sharing your details with us, you acknowledge and agree to this Privacy Policy.

Information We Collect

We collect two main types of information:

1. Personal Information

  1. When you place an order, contact our team, or subscribe to updates, you may be asked to provide:
  • Name and contact details (email, phone, address)
  • Billing and shipping information
  • Account registration details (if applicable)

This information helps us complete transactions, process deliveries, and maintain effective communication with you.

2. Technical and Usage Information

  1. To improve performance and user experience, we automatically collect data such as:
  • IP address, device type, and browser used
  • Pages visited and time spent on our site
  • Referring URLs and exit pages
  • Data collected via cookies and similar tracking tools

This helps us prevent fraudulent activity, enhance website functionality, and personalize your experience.

How We Use the Information

Refub Tech uses your information only for legitimate business purposes, including:

  • Order processing and delivery – to fulfill purchases and manage shipments
  • Customer support – to address questions, requests, or technical issues
  • Website improvement – to analyze usage patterns and enhance functionality
  • Marketing communication – to share updates and special offers (only with your consent)
  • Fraud prevention and legal compliance – to ensure platform integrity and meet legal requirements

We do not sell or rent personal data under any circumstances.

Cookies and Tracking Tools

Our website uses cookies to make your browsing and shopping experience easier. Cookies help us:

  • Keep your cart and login session active
  • Understand how visitors use the site
  • Strengthen security and detect misuse

You can disable cookies through your browser settings, but doing so might affect certain features of the website.

How We Share Information

We share your information only when necessary and under strict confidentiality agreements. Examples include:

  • Payment gateways for secure transactions
  • Shipping and logistics partners for order delivery
  • Service providers that help us operate or maintain our website
  • Legal authorities when disclosure is required by law

All partners are required to handle your information responsibly and comply with data protection standards.

Data Retention

We keep your personal data for as long as needed to manage your orders, support requests, or comply with legal obligations.

Aggregated and anonymized technical data may be retained longer for analytical purposes.

Your Rights and Preferences

You have full control over your data. You can:

  • Access or update your personal details by contacting our support team
  • Request deletion of specific personal data (subject to legal exceptions)
  • Unsubscribe from marketing emails at any time using the provided link
  • Manage or block cookies from your browser settings

How We Protect Your Data

    Your information is safeguarded through a combination of technical and procedural measures, including:

    • Secure Socket Layer (SSL) encryption for data transmission
    • PCI-compliant payment systems
    • Restricted employee access to sensitive information
    • Ongoing monitoring for suspicious or unauthorized activities

    While we take strong precautions, please note that no online system can be guaranteed completely secure.

    International Transfers

    If your data is processed or stored outside your home country, we ensure it receives the same level of protection through internationally recognized safeguards and agreements.

    Children’s Privacy

    Refub Tech services are intended for users aged 18 and above. We do not knowingly collect personal data from minors. If such data is inadvertently gathered, it will be deleted promptly.

    Links to External Sites

    Our website may contain links to third-party services such as payment processors or delivery partners. We are not responsible for how these external sites handle your information, and we encourage you to review their privacy policies separately.

    Updates to This Policy

    We may revise this Privacy Policy occasionally to reflect regulatory changes or improvements in our services. The “Last Updated” date will always be visible at the top of this page, and major changes may be communicated through notices or emails.

    Contact Us

    If you have any questions, concerns, or requests about this Privacy Policy or how your data is handled, please contact us at: sales@refubtech.com